If any of the Organisation and details for your domain name are incorrect, or out of date, you will need to have these updated to your current details before access to the domain name can be given.
We are not able to make this change for you for UK, EU and DE domains, this will need to be done with the Governing Registry for the domain name. We cannot make this change, as a re-seller this is outside of our permitted responsibility.
To find contact details of the Governing Registry please see below:
For .uk Domain Names the Governing Registry is Nominet: https://secure.nominet.org.uk/auth/access-your-account.html (use your address that you used to register the domain - contact us if you're unsure of this)
For .eu domain names the Governing Registry is Eurid: http://www.eurid.eu/en/contact-us
For .de domain names the Governing Registry is Denic: http://www.denic.de/en/contact.html