FTP gives an error about incorrect login

May 15, 2010     0 comments

When you receive an error about incorrect FTP login we recommend changing your FTP password.

If you are a customer, you can do this from your Direct Amin area FTP Accounts. There you will find the option to change your FTP password.

If you are using an additionally created FTP account, you should make sure to add @yourdomain.com after the FTP username. For example, your username should be ftpuser1@yourdomain.com if you have created an FTP user with username ftpuser1 and your domain is yourdomain.com.

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