We have a vast system of checks in place. If a VPS was to become penetrated by unauthorised personnel, the system will immediately shut the VPS down so it cannot be accessed.
To prevent this from happening, we recommend:
- Changing the SSH password regularly to a strong password;
- Changing the SSH port to something else from the default port 22;
- Set up a firewall (eg. iptables) and only open the needed ports;
- Use a different password for each service, SSH, email, FTP, web accounts;
- Only install software from trusted sources;
- Do not install an open relay SMTP server (it's against our Terms of Service);
- Keep your Operating System and software up to date;
- Install MalDet;
If you have a suspicious that your VPS is acting oddly, please open a ticket at your earliest convenience.
Running a VPS does require knowledge of how a server is run.